How does Flavor Dial work?
Flavor Dial can accommodate up to 12 different pellet types. Simply just rotate the dial until the pellet currently being used in the hopper is displayed and stick the magnetic dial right to your smoker.
To change flavors with Flavor Dial, remove the dial from your smoker and rotate the dial to the desired pellet type & then reattach to the smoker.
Where is the best place to attach Flavor Dial to my smoker?
Flavor Dial is magnetic, making it convenient for you to attach to various locations of your smoker. Some of the most common places customers like to attach the dial is to the hopper, or on the underneath side of the hopper lid to mitigate exposure to weather.
We advise using caution when attaching to the underneath side of the hopper lid. Although it does provide cover from the sun, weather, and curious kids, not all smokers have a safety grate. Use your best judgement.
Can I customize which pellets are on the label?
Yes. Every Flavor Dial purchased comes with a label with 6 different generic pellet flavors on the label (Apple, Hickory, Mesquite, Signature, Maple, Blend.)
In addition to the 6 pre loaded flavors, as of July 2021 all Flavor Dials shipped come with a reversible label with 6 more blank labels on the backside of the label, allowing you to flip the label over and handwrite up to 6 additional pellet flavors for any one off pellets, etc.
If you are a smoking enthusiast who needs more than the 12 pellets that the dial can accommodate, you can order a 3 pack of blank labels giving you 18 more pellet types.
Blank labels & Custom labels can be ordered here.
How many different flavors can the Dial accommodate?
Flavor Dial comes pre loaded with 6 different pellet types (Apple, Blend, Hickory, Maple, Mesquite, Signature.) In addition to the 6 pre loaded flavors, as of July 2021 all Flavor Dials shipped come with a reversible label with 6 more blank labels on the backside of the label, allowing you to flip the label over and handwrite up to 6 additional pellet flavors for any one off pellets, etc. Bringing the total pellet types that can be accommodated with one Flavor Dial to 12 different flavors.
How do I change out the pellet flavor label?
- Remove the dial from your smoker
- Turn it over to the back side of the dial and remove the black thumbscrew/magnet by twisting it counter clockwise out of the threaded insert.
- The two pieces will now come apart and you will notice the paper pellet flavor label is placed in front of all of the supports and can easily be removed and swapped for a different label. Please note the support where the label end should line up is marked with an arrow saying “label end.”
Do you offer wholesale pricing?
Yes. For wholesale pricing please send an email to firstname.lastname@example.org
What shipping provider is used?
Do you accept local pickup?
Local pickup can be arranged. Email email@example.com prior to purchasing to arrange for local pickup.
Can you ship internationally?
Yes. If you are interested in purchasing a Flavor Dial and need international shipping please email firstname.lastname@example.org.
How do I go about making payment?
When checking out in the shopping cart of the website, you will be redirected to Paypal where you will be able to make a payment with a debit/credit card.
Do you accept returns?
Unfortunaetly we do not accept returns. If you believe your product was damaged during shipping and was broken upon receiving it please email email@example.com